Privacy Policy
Last updated: 20 May 2026
ClinicFlow AI collects and uses limited personal information to respond to enquiries, arrange demo calls, and provide information about our services.
This Privacy Policy applies to ClinicFlow AI’s own website, enquiry, and demo booking activity.
Information We Collect
We may collect:
- your name
- your email address
- your phone number, where provided
- your clinic or business name
- your clinic website
- information you provide when booking a demo or contacting us
- basic business context about your enquiry
- communications between you and ClinicFlow AI
We do not ask for patient information, medical records, treatment history, clinical photographs, or sensitive health information through our demo booking or general enquiry process.
How We Use This Information
We use this information to:
- respond to your enquiry
- arrange and prepare for demo calls
- understand whether ClinicFlow AI may be relevant to your clinic
- follow up with information about our services
- manage prospective client relationships
- keep basic business records
Lawful Basis
We rely on legitimate interests to respond to business enquiries, manage prospective client relationships, and follow up with relevant information about ClinicFlow AI.
Where required, we may rely on consent for specific marketing communications.
Tools We Use
We may use third-party tools to manage enquiries, bookings, meetings, communications, and business records.
These may include:
- Google Workspace
- Google Calendar
- Google Meet
- Calendly
- email services
- spreadsheet or CRM-style tools
- other business administration tools
These providers may process information on our behalf where needed to provide their services.
How Long We Keep Information
We keep enquiry and demo booking information for as long as reasonably needed to manage the enquiry, follow up appropriately, maintain business records, and comply with legal or administrative requirements.
Your Rights
You can contact us to:
- ask what personal information we hold about you
- request correction
- request deletion
- object to certain uses of your information
- ask us to stop contacting you for marketing or follow-up purposes
Contact
For privacy questions, contact: